The terms governing your use of the PayClarity platform and services.
By registering as a retailer, distributor, or using any service on the PayClarity platform, you agree to be bound by these Terms & Conditions and any policies referenced herein.
To register as a retailer or distributor, you must be at least 18 years of age, complete the KYC process with valid identity and address proof, and provide accurate information at all times. Approval of any registration is at PayClarity's discretion.
PayClarity provides access to AEPS, BBPS, DMT, MATM, CMS and Insurance services through integration with RBI-licensed banking and NBFC partners, NPCI, BBPS aggregators and insurance partners. Availability of any individual service may vary by region and partner.
Account balances are maintained as a mirrored ledger reflecting funds held with our licensed banking/NBFC partners. Maximum balance and load limits follow RBI's Prepaid Payment Instrument (PPI) guidelines based on your KYC level. PayClarity may, at its discretion, set merchant-specific limits within these regulatory ceilings.
Applicable fees, charges and commission structures for each service will be communicated to retailers and distributors at the time of onboarding or via the platform dashboard, and may be revised with prior notice.
You are responsible for keeping your login credentials confidential, ensuring transactions are initiated only with the customer's consent, and reporting any suspicious activity or unauthorized access immediately.
PayClarity reserves the right to suspend or terminate access to the platform in cases of suspected fraud, KYC non-compliance, violation of these terms, or as directed by regulatory authorities.
PayClarity acts as a technology and distribution platform. Fund custody and core banking compliance rest with our licensed partners. PayClarity is not liable for delays or failures arising from partner banks, NPCI, BBPS aggregators or insurance providers, beyond facilitating resolution on your behalf.
We may update these Terms & Conditions from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.
These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Gurugram, Haryana.
For questions about these terms, write to us at help@payclarity.in or visit our registered office at 8th Floor, Office No. 820/A, Galleria Tower DLF IV, Galleria Road, Gurugram, Haryana 122009.